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Privacy Policy

Privacy Policy for Nova Personal Training

Effective Date: 30/04/2024

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Welcome to Nova Personal Training. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

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1. Information Collection

  • Personal Information: We collect personal information that you voluntarily provide to us. This includes but is not limited to your name, email address, telephone number, and any other information that you choose to provide through our registration forms, consultations, or communications.

  • Health Information: Given the nature of our services, we may collect information related to your physical health that you provide us for the purpose of personal training and fitness assessments.

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2. Use of Information

  • Service Provision: Your information is used to personalise your training programs, manage our client relationships, and provide you with the services that you have requested.

  • Communication: We use your contact information to communicate with you about your training sessions, services, promotions, and relevant updates related to our business.

  • Improvement of Services: We analyse the information collected to understand our clients' needs and improve our services accordingly.

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3. Data Sharing and Disclosure

  • Confidentiality: Your information is confidential and will not be shared outside of Nova Personal Training without your express consent, except where required by law.

  • Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing and data management. These providers are obligated to protect your information and are not permitted to use it for their own purposes.

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4. Data Security

  • Protection Measures: We take the security of your data seriously and have implemented industry-standard measures to protect your personal information from unauthorised access, use, or disclosure.

  • Data Retention: We retain your personal information for as long as is necessary to provide you with our services and as required by applicable law.

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5. Your Rights

  • Access and Control: You have the right to access the personal information we hold about you and to request corrections or deletions as permitted by law.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by contacting us using the details provided below.

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6. Changes to This Policy

  • We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date.

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7. Contact Us

  • If you have any questions or concerns about this privacy policy or our treatment of your personal information, please contact us at:

    • Email: hello@novapt.co.uk

    • Phone: +44 7851 295218

    • Address: Parade Mansions, 21 Watford Way, Hendon Central, London NW4 3JH

Thank you for choosing Nova Personal Training.

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